Privacy Policy

At Jane Iredale Store, we believe that premium beauty experiences should be complemented by the highest standards of privacy and data protection. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you visit our website ladyskincareshop.com and use our services.

1. Information We Collect

Personal Information

We collect information that identifies you as an individual when you:

• Create an account on our website
• Place orders for our premium beauty products
• Subscribe to our newsletter or marketing communications
• Contact our customer service team
• Participate in surveys, promotions, or contests

This may include:

• Contact details (name, email address, phone number)
• Shipping and billing address
• Payment information (processed securely through our payment partners)
• Purchase history and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and settings
• Pages viewed and time spent on site
• Referring website information
• Interaction with our website features

2. How We Use Your Information

We use your personal information to provide you with the sophisticated shopping experience you expect from a premium beauty destination:

• Order Processing: To process and fulfill your orders for our Anti-Aging treatments, Hair Care products, Makeup, and other premium beauty items
• Customer Service: To provide personalized support and respond to your inquiries
• Personalization: To tailor product recommendations based on your preferences and purchase history
• Marketing Communications: To send you information about new products, special offers, and beauty tips (with your consent where required)
• Website Improvement: To enhance our website functionality and user experience
• Security: To protect against fraud and unauthorized transactions
• Legal Compliance: To meet our legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

Jane Iredale Store values your privacy and does not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted partners who assist in operating our website, processing payments, fulfilling orders, and providing customer service
• Payment Processors: With secure payment providers (Visa, MasterCard, JCB, PayPal) to complete your transactions
• Shipping Partners: With logistics companies to deliver your orders worldwide
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

4. International Data Transfers

As a global beauty destination serving customers across North America, Europe, Australia, and Africa (with some regional exceptions), your personal information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

5. Data Storage and Security

We implement comprehensive security measures to protect your personal information:

• Secure servers with restricted access
• Encryption of sensitive data during transmission (SSL technology)
• Regular security assessments and monitoring
• Secure payment processing through trusted gateways
• Limited employee access to personal information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Restriction: Request restriction of processing of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your personal information to another organization
• Marketing Preferences: Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookie settings through your browser. However, disabling certain cookies may affect your ability to use some features of our website.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Jane Iredale Store with your beauty needs and personal information. We are committed to protecting your privacy while providing you with the premium shopping experience you deserve.